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Coronavirus Update 03.15.20

All Residents, Staff, Visitors, and Vendors,

We are faced with a great challenge and we know many of you are concerned about the spread of COVID-19 and how it may impact us here at Aldersly. Ensuring residents are cared for in a safe and healthy environment is our priority. Given the continued presence of influenza and the spread of COVID19, we have placed the following guidelines and protocols at Aldersly until this health risk is resolved. We want you to know that we work hard every day to protect our residents from infectious disease of all types, not just COVID19. We are asking for everyone’s help to keep the community safe and prevent the spread of infections by using all listed precautions below and monitoring visitor traffic into our community.

We request that everyone including family and friends adhere to the following protocols and guidelines recommended:

  • Effective on 03/16/2020 visiting hours will be limited to 9am-6pm Monday-Sunday. Limit your visits to the community unless necessary. We are asking everyone including vendors, visitors, friends, and family members, except essential health care professionals to refrain from visiting unless it is absolutely necessary (Example: end-of­life situations). All visitors are also limited to visiting residents in their apartments and rooms and to avoid communal areas especially dining and activity spaces.
  • Children 14 and younger will not be permitted to visit.
  • If you are ill, make sure to stay in your apartment until you recover and if a family member is sick please ask them to not visit until they recover. All residents, visitors, and staff must be fever-free and flu-like symptom-free for at least 24 hours. There shall also be no entrance into the community if persons have travelled outside the country within 14- days.
  • Wash your hands thoroughly with soap and water for at least 60 seconds before entering the community. If soap and water is not available, use an alcohol-based hand sanitizer. We have increased housekeeping in all common areas to sanitize surfaces more frequently and have sanitizing stations at all entrances of the community. Soap and water is still proven to be the most effective method of limiting spread of infections so please wash your hands and make sure you have soap available in your apartments.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Social Distancing- Minimize your exposure in group settings. Aldersly has cancelled all large community events at this time and have cancelled entertainment vendors coming into Aldersly to limit the amount of outside exposure. We are limiting activity outings at this time as well. Please be conscious of distancing yourself with others in communal areas including dining rooms and activity spaces.
  • Signage has been updated and posted at our entrances for visitor’s guidelines. • All visitors have to sign in and out of Aldersly at Front Desk, Assisted living 1st floor, or Health Care Center Nurses’ Station.
  • All employees, vendors, and visitors will have to complete a symptom/fever check prior to entrance to the community which will include taking temperatures.
  • All residents leaving Aldersly, I want to reiterate to please let the Front Desk know so they know where and how long you are leaving for. To take precautionary measures, please alert Front Desk when you come back to community so a symptom/fever check can be completed for any possible exposure. At this time, we recommend that residents do not expose themselves and limit their traveling outside of Aldersly.
  • We are continuing to monitor the situation closely with CDC (Centers for Disease Control), CDPH (California Department of Public Health), CCL (Continuing Care licensing) and Marin County. The Executive Director, Administrator, and appropriate team members are participating in daily/weekly phone conferences for status updates and recommendations on COVID-19.

We understand that connecting with your loved ones is incredibly important, and there are a variety of other ways you might consider communicating with them. These may include telephone, email, text, or video chat. If you have any questions, feel free to contact me at (415)-453-9098 or anyone on my team at the community (415)-453-7425. Thank you for your cooperation to keep our community healthy.


Samantha Dougherty