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Coronavirus Update 03.20.20

Dear Residents, family and friends,

The Aldersly team has done a tremendous job implementing programs as changes continue to occur due to the COVID-19 crisis, while I have been managing remotely. I look forward to joining you all next week, and want to assure you that the safety of our residents is our primary goal.

As your Executive Director, I am committed to act responsibly and with each resident’s best interest in mind. To date, we have implemented many different protocols aimed at reducing the possibility of transmission of the virus. Governor Newsom has stated that individuals should shelter at home, except to provide or receive essential services. While we have tried to continue dining in our existing settings, we cannot continue this practice. Therefore, we have made the difficult decision to institute take-out and delivery food services for the entire community until further notice.

As much as this was a difficult decision for us, we have to continue to limit our interactions and exposure to other people. Staying in your apartment for the next few weeks will be a small price to pay for keeping our community safe, and for mitigating the impact of COVID-19. Residents will receive a memo regarding our procedures for food take-out and delivery in Independent Living. Delivery to rooms will begin today in all levels of care and continue at least through April 6th.

Daily voice messages will be sent via VoiceFriend to our residents. If you are not receiving these messages, please call the Front Office and have your phone number updated. Families can receive similar messages by providing the Front Office with their updated information as well. We are doing our best to communicate on a regular basis and will get back to you as soon as possible.

Our residents are safe. To date, we have had no confirmed resident or staff COVID-19 cases. We have been monitoring signs and symptoms of all people entering Aldersly, avoiding unnecessary visits. We have been extremely cautious in sending any staff person home when they or their family are not feeling well.

How we react to this crisis will define who we are as a community and society. Let us take care of one another during these times and do our best to comply with state and local official requests.

Please reach out to me or the Front Office for questions and concerns.

Sincerely,

Gilbert Carrasco

Executive Director