Memory Care Center opening soon! Call (415) 453-7425 to learn more.

Coronavirus Update 03.27.20

Hi Everyone,

In an effort to keep you informed, this is an update on how Aldersly is dealing with the health crisis we continue to experience at local, national and global levels. But first, a big THANK YOU to everyone for supporting and cooperating with our prevention initiatives.

To date, we have had no cases of Coronavirus (COVID-19) at Aldersly. We have been carefully monitoring signs and symptoms of the virus for the past two weeks. We are asking staff to stay home if they feel ill in the slightest. We have restricted access of people entering the community, promoted handwashing and canceled group activities.

This week, we had to limit dining room service to comply with all shelter-in-place guidelines. Our greatest risk to residents and staff is allowing the disease to enter from outside of Aldersly. To further minimize this risk, Aldersly will be taking additional steps to promote physical barriers over the next critical weeks. Staff will begin using masks during their shifts as a preventative measure. Please remember to maintain social distancing of 6 feet and use elbows or a covered sleeve when touching surfaces such as elevator or handicap push buttons (and not the end of a cane). As always, wash your hands frequently.

We will continue to serve our residents’ meals in their apartments. To address the lack of communal activities, our Community Life team is exploring creative solutions for outdoor activities, and we are working on an Aldersly LIVE concept where we can host activities through a ZOOm application (an online video option). We encourage families to explore online communications opportunities such as FaceTime, Zoom, Google Hangouts, etc. in addition to phone calls. Human interaction goes a long way to brighten the day.

We are in constant communication with our management company, Life Care Services, and following the guidance updates from local health officials, the Centers for Disease Control and Prevention and local health officials. We are taking all necessary measures to reduce risk to our residents and staff.

Our Board of Directors continues to receive our updates and recommendations. At the monthly Board Meeting yesterday, the Board unanimously passed a resolution, expressing its appreciation of staff’s diligence in carrying out their duties, keeping our residents healthy and safe during these challenging times.

Please reach out to the front desk with questions you may have. We are fortunate to be a part of a special community and I’m proud of our team and what we have accomplished together.

Best regards and please take care of yourselves and each other,

Gilbert Carrasco

Executive Director